How to setup CometChat Self Hosted correctly?

Kindly follow the below instructions to make CometChat self hosted to work correctly on your installation.

You need to update you CometChat admin panel with the correct or updated version of Keys for CometService Self Hosted to work correctly.

Step 1:

Kindly update the correct license key in your CometChat administrative panel under Settings and then click on General

For example CometService Self hosted keys can be like this

"G****-****-*****-*****-**CSX"

As shown in screenshot below

license_key_area.png

Step 2:

Update CometChat to the latest, refer to following article on how to update CometChat

https://docs.cometchat.com/admin-panel/upgrading/

Note: If CometChat is already up to date, then kindly click FORCE UPDATE

 

How do you verify CometService Self Hosted is working properly 

CS SELF HOSTED URL:

https://yourdomainname.com/cometservice.ashx

Steps 3:

Login to CometChat Admin Panel -> Settings -> CometService -> Use CometService? ("Yes") ->Use Self-hosted CometService? ("YES")

Fill all details as mentioned in below screenshots

  1. Domain Name,
  2. HTTPS Port Number and
  3. HTTP Port Number

As shown below in the screenshot

CometService_Self_Hosted_Settings.png

Step 4 : 

Then click on the update button

Step 5 : 

Clear CometChat cache

Note: Kindly clear your browser cache and then check if it is working correctly.